Privacy Policy of the website

Pursuant to art. 13 of Italian Legislative Decree No. 196 dated 30 June 2003 containing the “Personal data protection code”, Poste Italiane informs users of the website,, about personal data processing purposes and methods. This information is provided only with reference to personal data provided to consult the Poste Italiane website; therefore, it does not refer to other websites that may be linked to it.


In order to consult this website, the user is required to provide personal information. For this purpose, the data processing controller is Poste Italiane S.p.A. with headquarters in Rome (Italy), Viale Europa 175, 00144. The data processing manager, appointed by the Controller, pursuant to art. 29 of Italian Legislative Decree 196/03 is Postecom S.p.A. in the capacity of the Operations pro tempore representative with headquarters in Rome (Italy) Viale Europa, 190, 00144. Users’ personal data are processed by subjects who, in compliance with art. 30 of Italian Legislative Decree 196/03, are appointed by the data processing Controller and Manager and operate under their authority according to the instructions provided. Users’ personal data are also processed by subjects appointed by system administrators in compliance with the Provision of the Data Protection Authority dated 27 November 2008 and subsequent amendments and additions.


Personal data are processed by means of IT and automated tools for purposes strictly related to the consultation of the website,, as well as for purposes connected with and instrumental to its consultation. Personal data will be processed using tools and methods that ensure their confidentiality and security, in compliance with articles 33 and subsequent of Italian Legislative Decree No. 196 dated 30 June 2003 and with the standards in force.


Browsing data: the IT systems and software used for the operation of this website acquire some personal information, whose transmission is implied in the use of communication protocols. This information is not gathered to identify users; however, their nature can allow users to be identified through processing and association with data held by third parties. This category includes IP addresses, domain names of computers used to connect to the website, URI (Uniform Resource Identifier) addresses of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response to the request, the numerical code indicating the status of the server’s response (successful, error, etc.) and other parameters related to the operating system and the user’s computer environment. These data are used for the sole purpose of obtaining anonymous statistical information and controlling proper operation. Data are stored for the period of time established in the reference standard. Data may be used to establish liability in the event of cyber crimes against the website.


This website does not use cookies to transfer personal information or so-called persistent cookies of any kind to keep track of the users. Session cookies (which are stored on the user’s computer and disappear upon closing the browser) are used solely to transfer the session id (consisting in random numbers generated by the server), which are required to ensure a secure and efficient browsing experience. The session cookies used in this website avoid the use of other techniques that could affect users’ privacy and do not allow users’ identification data to be acquired.


In addition to the employees of Poste Italiane S.p.A., some personal data can be processed third parties, including companies of the Poste Italiane Group, to which Poste Italiane S.p.A. entrusts or may entrust some activities related to website consultation. These subjects operate as independent Controllers or as data processing Managers. In this case, the data processing Controller will provide the Managers with the instructions regarding the essential security measures to be taken, in order to ensure confidentiality, integrity, and security of the data. Users’ data may also be disclosed to legal or administrative authorities or other public entities that are authorised to request them in the cases provided by law.


To exercise the rights granted by art. 7 of Italian Legislative Decree No. 196 dated 30 June 2003 (such as obtaining confirmation of the existence of personal data concerning the user, knowing the content and origin of the data, verifying their correctness or requesting to correct, integrate or delete them, making them anonymous or blocking data processed against the law), please contact Postecom S.p.A., namely the Operations pro tempore representative with headquarters in Rome (Italy) Viale Europa, 190, 00144.